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Obtaining Technical Support
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17
Alcatel-Lucent
Beta Beta
OmniAccess 5510 Unified Services Gateway Getting Started Guide
CONNECTING THROUGH SSH
Secure Shell (SSH) is a Unix-based command interface and protocol for securely
getting access to a remote computer. SSH uses the RSA public key cryptography
for both connection and authentication.
To establish an SSH session with the OmniAccess 5510 USG, follow the
procedure below:
Step 1: Connect the RJ-45 cable from the appropriate Ethernet port on the rear
panel of the OmniAccess 5510 USG to the router, switch, or hub in your internal
network/LAN.
Step 2: Open an SSH session, for example, to 192.168.1.1.
From the Unix/Linux host, from the terminal window, type ssh
<username>@192.168.1.1, and press the Enter key.
Step 3: Enter the user name and password (superadmin/admin, admin) at the
prompt.
You are now ready to access the OmniAccess 5510 USG using an SSH session.
OBTAINING TECHNICAL SUPPORT
For all customers, partners, resellers, and distributors who hold valid
Alcatel-Lucent service contracts, the Alcatel-Lucent Technical Support Team
provides 24-hour-a-day, technical support services online and over the phone.
For Customer issues and help, contact:
Alcatel-Lucent
US Customer Support: (800) 995-2696
International Customer Support: (818) 878-4507
E-mail: esd.support@alcatel-lucent.com
Website: service.esd.alcatel-lucent.com
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