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IP telephony:

Market agility requires it

When your company is ready to offer more advanced customer services and enhance its business processes,

IP telephony is the answer. And it's much simpler than you might think. Alcatel-Lucent's traditional business

telephony services can communicate fully with the IP and Internet worlds, so migration is smooth and

cost-effective. You only use IP when and where you need it.

Collaboration and mobility services:

competitive businesses rely on them

To increase your ability to communicate quickly and effectively with your partners, you need global solutions

that integrate collaboration and mobility tools with your business telephony system. Whether in the office or

traveling, everyone should be able to benefit from the capabilities of your company's communications

system so they can work efficiently - accessing e-mail, managing their diaries, sharing contacts, consulting

files and using business communications services.

Minimize your costs, maximize your services.

Voice over IP makes your communications more cost-effective.

Full IP: You save costs by transporting voice and data on the same line.

Your phone and data services are converged on a single network.

Head office, branch office... it makes no difference to you.

Networking keeps all your sites connected.

All the solutions you need to keep you connected for less.

Your branch offices benefit from the same services as your head office.

On-site voice and data mobility using Wi-Fi

Mobility in communications: total PC and phone mobility.

Employees can work and access critical information from their laptops

anywhere in the building.

Staff benefit from business telephony on their wireless LAN handsets.

Alcatel-Lucent Office Communication Solutions provide professional and reliable

end-to-end voice over IP telephony and networking from LAN switching and Wi-Fi

infrastructures, to IP phones and converged applications.

Jarvis Law is a small but thriving law firm that specializes in construction

litigation. Partners ar

e often required to travel across the country to offer

clients their expertise. A lot of their work is done outside the office, so they

need access to the company servers at any time of the day or night. Their

clients also need to be able to reach them easily.

The Alcatel-Lucent solution:

Office Communication Solutions offer the lawyers a powerful combination of

enterprise-class business telephony, secure e-mail and Internet, and shared

access to agendas, directories, files, folders and faxes. The virtual desktop allows

mobile staff to share and securely exchange information over the Internet.

With the mobile virtual desktop, smartphone and PDA, users enjoy the same benefits.

Reliable, secure access to business tools and documents means that wherever they

are, the lawyers have the tools they need to collaborate and make decisions.

Staff can now synchronize contact databases to benefit from features such as

automatic screen pops that display detailed contact information for the caller or

called person. Integration with Microsoft Outlook® means the firm can optimize

its existing investments and access applications through familiar interfaces.

Advanced telephony services, such as click-to-call, e-mail notification of voice

mail and telephony management services generate significant productivity

gains. These gains can be even greater when e-mail, contacts, calendar and

tasks are pushed to and synchronized directly on a mobile client or smartphone.

Spotlight

■ Alcatel-Lucent Extended Communication

Server

■ Virtual desktop and mobile virtual desktop

■ Alcatel-Lucent Connector for

Microsoft Outlook

■ Push mobile

■ Fax server

SOTRA, a small regional transportation and logistics company, has a suite

of offices and two adjacent warehouses. The company runs a number of

critical business applications, including one for optical logging of inventory

parts. Employees are constantly on the move from one building to another.

It became crucial to implement an infrastructure that would enable data

access from many different points. The owner decided to move to a single

voice and data network capable of supporting full on-site mobility for both

data and voice applications.

The Alcatel-Lucent solution:

The communications system is based on a single, integrated IP infrastructure for

both data and voice services. Mobile employees in the warehouse use Alcatel-Lucent

IP Touch™ Wireless LAN handsets designed for industrial environments. Wherever

they are - in their office, in the warehouse or even in the parking lot - they can access

corporate business telephony services as well as logistics applications.

A single network for voice and data

Spotlight

■ Alcatel-Lucent IP Touch phones

■ Alcatel-Lucent IP Touch WLAN Handsets

■ Alcatel-Lucent OmniStack

™

and

OmniSwitch

™

LAN Switches

■ Alcatel-Lucent OmniAccess™ WLAN Switch

Compact Edition

Premium Edition

Alcatel-Lucent Extended Communications Server

Alcatel-Lucent IP Touch 610 WLAN Handset

Alcatel-Lucent IP Touch 4018

Phone Extended Edition

Alcatel-Lucent IP Touch 4068

Phone Extended Edition

Improve access to knowledge

Alcatel-Lucent OmniSwitch 6400

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